Custom Brokerage
Customs brokerage is a specialized service that facilitates international trade by managing the preparation, submission, and compliance of documentation for importing/exporting goods. Licensed customs brokers act as intermediaries, handling customs clearance, calculating duties/taxes, and ensuring adherence to local regulations. They are essential for preventing shipment delays, cargo seizures, and penalties
Warehousing
Contract Logistics Your end-to-end warehousing and distribution needs, managed seamlessly through our global network of strategically located storage facilities.
Ground freight
Ground freight involves transporting goods by truck without using containers. It's essential for supply chains worldwide, helping businesses move products efficiently. Both local and international sellers rely on ground freight to connect different segments of distribution networks.
Why Choose Us? Find reasons to choose us as your freight partner
Customer Satisfication Tools
We cover all types of freight, including that carried by train, van, truck, or intermodal container to satisfy our customersManagement & Reporting
Our sophisticated software tracks and updates all types of freight, including that carried by train, van, truck, or intermodal container.Freight Payment Options
We accept all digital transfers and crypto payments via banks or payment app suitable to our customers in their respective destinationsCompliance Solutions
we cover all types of freight, including that carried by train, van, truck, or intermodal container.
FAQ Frequently Asked Questions
Shipping rates jump around a lot because freight isn’t a fixed product — it’s sold by the space, time, and fuel available right now. A few key drivers make it volatile:
1. Fuel + Bunker Prices
Airlines and ships use jet fuel/bunker fuel. When oil prices spike, carriers add “fuel surcharges” overnight. That alone can swing rates 10-30% in a month.
2. Supply vs Demand for Space
If 100 companies need to ship in December but only 80 containers/flights exist, prices get bid up. Peak seasons: Dec holidays, China Golden Week, summer pet relocation rush. Off-season = rates drop
Payment Methods – Royal Express Logistic
1. Bank Transfer / Wire Transfer – Best for Pet Relocation
SWIFT/Wire for overseas, IBAN for UK/EU.
Why best: Direct to our account, full traceability for customs + airlines, instant proof of payment for tracking activation. 1-2 business days.
2. Western Union
Cash pickup or online transfer to our WU account.
Best for: Clients without bank access. Send MTCN + sender details as proof.
3. MoneyGram
Cash pickup or online transfer.
Best for: Quick payments in remote areas. Send reference number + photo of receipt.
4. Credit/Debit Card
Secure payment link for deposits or small moves. Instant confirmation.
5. PayPal
With buyer protection. Fees apply.
6. Cash on Delivery
UK domestic moves only. Not for international pet flights.
Pet Relocation Payment Terms:
1. Bank Transfer preferred – Airlines + customs require bank proof for pet cargo
2. 50% deposit to book flight + start health docs
3. 50% balance before pet check-in at airport
4. Tracking code RXL-PET-…………… activates once payment clears
For Royal Express Logistic , pickup at destination depends on the service level you choose. Here’s how it works:
How & Where You Can Pick Up Cargo at Destination
1. Door-to-Door Delivery – Most Common
We deliver the cargo directly to your new home address. Our team handles customs clearance, unloading, and can include unpacking/placement of furniture.
Pickup location: Your exact delivery address you provide.
2. Port/Terminal Pickup – Budget Option
If you prefer to collect it yourself, we can hold the shipment at our bonded warehouse or the destination port/airport terminal after customs clearance.
Pickup location: Our partner warehouse at [Destination City] Port/Terminal. We’ll send you the exact address + pickup instructions once customs is cleared.
3. Storage Then Scheduled Delivery
If your new home isn’t ready, we store the cargo in our secure facility at destination. You pick it up later, or we deliver when you’re ready.
Pickup location: Royal Express Logistic storage facility, [Destination City].
What we need from you:
1. Final delivery address – so we know if it’s door delivery or warehouse hold
2. Your ID + customs release documents – required for any pickup
3. Preferred date/time – to schedule unloading crew if needed
We’ll confirm the exact pickup address and warehouse contact details 2-3 days before arrival at destination.
Royal Express Logistic handle full door-to-door relocation servicesfor household goods and personal effects across international routes.Our House hold moves include: Survey "es ,Packaging and crating,Customs clearance,Shipping,Pet relocation,Delivery &unpacking
Yes, we do handle international pet relocation – that’s actually our core specialty at Royal Express Logistic / Pet Express Delivery.
What our pet relocation service covers:
1. Route planning + flight booking – IATA-compliant, pet-safe airlines only
2. Health & export docs – Vet checks, vaccination, microchip, export permits, import permits for destination country
3. IATA travel crate – Approved crate sizing + acclimation guidance
4. Customs clearance – We handle all paperwork at origin + destination airports
5. Door-to-door delivery – Home pickup and delivery to your new address
6. Real-time tracking – Your pet gets tracking code: RXL-PET-…..-….-…. format so you can monitor the journey
7. 24/7 updates – Photos/videos during layovers for your peace of mind
We relocate dogs, cats, rabbits, birds, and other companion animals worldwide. Each country has different import rules, so we manage all of that for you.
your pickup point will be assign on the shipment tracking